FAQs
Frequently asked questions about VIDsigner
- How can I adapt the email templates for notifications?
- Where can I find other examples of integration?
- How do I install the VIDsigner app on my tablet?
- Send and sign documents from the same device (available for Android, iOS, and Windows)
- How do I delete a tablet device I no longer use?
- How do I sign offline?
- Which tablets can I use?
- What languages are supported for sending documents?
- What is the registration code for my tablet device?
- Can the installation of other applications on my tablet with VIDsigner BIO be avoided?
- Is it possible to automatically have my device start in VIDsigner to prevent the use of other applications?
- How can I modify the address of the sender of the email?
- How do I configure my Wacom stylus?
- Which document formats does VIDsigner support and what kind of signatures does it use?
- How do I resend signature reminders?
- I have exceeded the number of devices registered. What can I do?
- How can I change the location of the signatures?
- Can I include a signature on each page of the document?
- How many hours can I use my tablet before charging it?
- Can the lifetime of my device be affected if I leave it permanently connected to the power supply?